Extended Warranty Program

TSC Printronix Auto ID Extended Warranty Program

The Extended Warranty Program increases the length of our printer’s standard warranty at a fixed cost. The program enables you to protect your investment and ensures your printer is always in top performing condition. The standard factory warranty is 2 years, but TSC Printronix Auto ID offers additional extended coverage of 1, 2 or 3 years.

The Extended Warranty Program offer two service options to cover the spare parts for your barcode printers in the unfortunate event of equipment breakdown: Priority and Comprehensive Warranty Coverage;

All warranties come with

  • All genuine parts and labor4
  • Required repair of non-functioning equipment not caused by user damage
  • Cleaning and adjustment
  • Complete preventative maintenance
  • Return Ground shipping at no cost5
  • Engineering updates automatically applied

Please check our warranty policy for more information on standard warranty.

Priority Warranty Coverage

  • Repair of malfunctioning of electrical parts
  • All genuine parts and labor1, 2 (excluding TPH, accessories, batteries and damage caused by the user)
  • Cleaning and adjustment
  • Complete functionality test
  • Free return shipping

Comprehensive Warranty Coverage

  • All of the items above, as well as the platen roller and print head

Purchase at time of printer purchase

 Extended Warranty Programs
Service Terms3, 4, 5 years option
Technical Phone SupportAvailable M-F 9:00am – 4:30pm Local time
Discount Pricing at time of printer purchaseNo

1Excludes printheads and cutters.

2Does not apply to third-party service providers and/or competitive printer brand repairs.

4Excludes printheads, accessories, options, and batteries.

5Customers are responsible for shipping costs to our depot facilities.


To learn more about our Service Programs or Where to Buy, contact us today.